Shipping policy

πŸ“¦ Shipping Policy – Darkmoon Print

Last updated: 07.08.2025

🌍 Where We Ship

We currently ship to:

  • Norway

  • EU countries

If your country is not listed at checkout, feel free to email us at info@darkmoonprint.com, and we’ll do our best to assist you.


🚚 Shipping Methods & Carriers

Orders are shipped using Posten/Bring or other trusted logistics providers depending on your location and selected service. All packages include tracking unless otherwise specified.


πŸ’Έ Shipping Costs

Shipping costs are calculated automatically at checkout based on your location, order weight, and delivery method.
You will see the full shipping fee before confirming your order.


⏱️ Delivery Times

Estimated delivery times:

  • Norway: 2–5 business days

  • EU: 5–10 business days

Please note these are estimates. Delivery delays due to customs, weather, or high demand periods may occur.


πŸ“¦ Order Processing

Orders are typically processed and shipped within 1–3 business days.
You will receive a shipping confirmation email with tracking info once your order has been dispatched.


πŸ“¬ Customs, Duties & Taxes (for EU orders)

Orders shipped to EU countries may be subject to local customs duties or VAT.
Darkmoon Print is not responsible for any additional fees charged by your local authorities.


πŸ“­ Unclaimed or Returned Packages

If a package is returned due to being unclaimed, an incorrect address, or refusal to pay customs fees, we will contact you to arrange reshipment.
Additional shipping costs may apply.


πŸ” Right of Withdrawal (Angrerett)

As a consumer in Norway or the EU, you have the right to withdraw from your purchase within 14 days after receiving your order.
You can read more about your rights here (Norwegian only).

If you wish to cancel or return an item, please contact us at info@darkmoonprint.com before sending anything back.
The item must be unused and in original condition.


πŸ“ž Contact

Questions about shipping or anything else?
Email: info@darkmoonprint.com
We typically respond within 1–2 business days.